Returns & Exchanges
At Love Luxury, we strive for complete satisfaction with your high-fashion purchases. If you are not entirely pleased with your order, we offer a seamless returns process within 14 days of delivery for all eligible items.
Initiate Your Return
Log into your account portal or contact our concierge team to request a Return Merchandise Authorization (RMA) number within the 14-day window.
Secure Packaging
Place the items in their original designer packaging, ensuring all security tags, authenticity cards, and dust bags are included and intact.
Complimentary Collection
Affix the provided prepaid shipping label to your parcel and schedule a convenient courier pickup or drop it off at an authorized shipping location.
Inspection and Refund
Once our specialists verify the item's condition, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing